Talk to a human, fast
Questions about care, plans or your account? Send a message — our care team replies within one business day.
Prefer to book directly?
For medical needs, booking a video visit is faster than messaging — most patients see a doctor the same day.
Same-day video visits, 7 days a week, 24/7 urgent chat in the app.
Urgent medical concern? Book an urgent visit or call emergency services for emergencies.
Support hours: Monday–Friday, 8am–8pm ET. Medical care itself never closes.